# Setting Up Your User Account

When your Theia account is credentialed, the primary contact person for the account will receive an automated email from our self-service portal notifying you that your user account has been created, shown below.

Follow the steps shown here to set up your new user account.

Once your account has been set up, you will be able to add other users to your account at your discretion.

{% stepper %}
{% step %}

### Verify Email Address

You will receive an automated email from our self-service portal with the subject line: *Portal Account Created* from <noreply@theiamarkerless.com>. This can end up in spam.

Click on the ***Verify Email*** button to verify your email address in our system. This will automatically open the following webpage in your browser. Your email address will be automatically filled, and you can click the ***Request Password*** button.&#x20;

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXf-j_QzQvaelXf60KJuNJsW2tX-2siUhKYavf5enf5XxVPwTkOBGraDpXh3_vzG4unUToIqumnZrl5rLvQiJ8LfWXVq7u0UGyHQwcTRI5gYisr98EOhg-5PTrwflv_bgCHwcVq2CA?key=yMl9NCYWqfrTeOeIIz9lmg" alt=""><figcaption><p><em>Portal Account Created</em> email</p></figcaption></figure>

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXc4W6z7tpR5wAK0ypQCMLtt22zwjzTK_RRGJNIdBIZt9m6V4CBugWw8hQsGeHnW_ZgMIYf46AzAZ4qPsheY_KvfXpAfHqY5YyDMMaDCEt80s1Kkl9I1UNzLPCw_pOgLHHjkKaaQNQ?key=yMl9NCYWqfrTeOeIIz9lmg" alt=""><figcaption><p>Email verification web page</p></figcaption></figure>
{% endstep %}

{% step %}

### Reset Password

Once your email address has been verified, a password reset email will be sent to your email address. This email can take a few minutes to arrive; if it does not arrive after some time, check your spam folder.

Once you have received the password reset email, click on the ***Reset Password*** button. This will automatically open a webpage in your browser, allowing you to set a custom password associated with your account. After entering your desired password, click ***Reset Password***. The process will be completed, and you will be redirected to the portal sign-in page.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXfDkKEwH3svgiBESTuh0La5E8yZEkwi3jhFOZN306sISeONUWakGibTMURNEqUNlTlWXb1d6ZQfVjCYF2_F3FI4QhQ_0Obe1qQJqSZcte5e_ja0YQPqFXFUphe_PdHPuKGaorWtwg?key=yMl9NCYWqfrTeOeIIz9lmg" alt=""><figcaption><p><em>Password Reset</em> email</p></figcaption></figure>

<figure><img src="/files/zOczqRwa5iHhqfVe3o3z" alt=""><figcaption><p>Password reset web page</p></figcaption></figure>
{% endstep %}

{% step %}

### Sign In

From the portal sign-in page, enter your email address and custom password that you just created to sign in to your account for the first time.

<figure><img src="https://lh7-rt.googleusercontent.com/docsz/AD_4nXer5v4VNKhC2IPSBKtWZCLDbeQ4ACtTe1KZWPThU9RgF1JKpTjNErjJRR29M1zN0_VSxo57-__mJ8ANGffyE3Lc3zrNsf428BtEeEYg3KDWyZu3Vn_LmnXLtYBe34fQlytzhvRGTg?key=yMl9NCYWqfrTeOeIIz9lmg" alt=""><figcaption><p>Portal sign-in web page</p></figcaption></figure>
{% endstep %}
{% endstepper %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.