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Theia Apollo - v2024
Theia Apollo - v2024
  • Theia3D Documentation
    • Theia3D Documentation
    • Welcome to Theia3D
    • Keyboard Shortcuts
    • Getting Started
      • System Requirements
      • Installation
      • License Activation
      • Startup Window
      • Theia3D Basics
    • Data Collection
      • Data Collection Principles
      • Recording Intrinsic Lens Calibrations
      • Recording Extrinsic Chessboard Calibrations
      • Recording Extrinsic Object Calibrations
    • Theia3D Interface
    • Theia3D Dropdown Menus
      • File Menu
      • Analyze Menu
      • Display Menu
      • Results Menu
      • Calibration Menu
        • Check Calibration
        • Lens Calibration
        • Chessboard Calibration
        • Object Calibration
        • Adjust Calibration
      • Tools Menu
        • Check Synchronization
        • Organize Videos
        • Format Sony Multicam
        • Assign Calibration Files
        • Modify People IDs
        • Toggle Views
        • Display Video Metadata
        • Enhance Videos
      • Settings Menu
        • Settings Menu
        • Analysis Preferences
        • Rendering Preferences
        • Setup Preferences
      • Help Menu
    • Theia Model Description
      • Default Model Description
      • Full Body Model Description
      • Separate Arm and Head Model Description
    • Data Formats
      • Video Data
      • Calibration Files
      • Theia3D Workspaces
      • C3D Files
      • FBX Files
      • JSON Files
    • Batch Processing
      • Theia3D Batch Application
      • File Menu
      • Help Menu
      • Settings
      • Trials
      • Preferences
    • Camera System Requirements
    • Sony Camera Package
      • Components
      • System Setup
      • Collecting Data with the System
  • Troubleshooting
    • Troubleshooting Documentation
    • Error Messages
      • Input directory has no mp4 or avi files.
      • Videos not formatted properly
      • Only [#] videos found.
      • Videos not the same length.
      • Unsupported video codec detected
      • Unable to load calibration.
      • Required camera parameter groups not present
      • Qualisys calibration has inconsistent FOV
      • Data not loaded
      • Camera extrinsics optimization step 3 failed
      • Unable to construct a continuous volume from overlapping chessboard frames
      • Track people not complete
      • Abnormally high tracking errors
      • Invalid video
    • Visible Issues
      • Coordinate system is out of place in one camera view
      • Coordinate system is in different positions and/or orientations in all camera viewse
      • Coordinate system is in an incorrect but consistent position and/or orientation in all views
      • Skeleton is consistently outside the body
      • Skeleton is momentarily incorrect
      • Skeleton is incomplete
      • Skeleton is completely missing
      • Skeleton is jittery
    • Sony Troubleshooting
      • Initialization issues
      • Unstable Connection
    • Other Issues
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  1. Troubleshooting

Troubleshooting Documentation

PreviousCollecting Data with the SystemNextError Messages

Last updated 2 months ago

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Error Messages
Visible Issues
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